De Wine Spot Reviews
(Rated by 11 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.4
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Price & Quality4.5
- Return Policy4.4
- Shipping & Delivery4.6
- Customer Service4.3
Recent Customer Reviews (11)
Janet Weaver
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Jacqueline Steen
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Leah Brennan
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Everett Rivenburg
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Napoleone Genovesi
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Cheney Lamare
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Laura Davis
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Alice Ribeiro
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Corey Robinson
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Pénélope Auger
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De Wine Spot Pricing
Cognac
$40 - $499
Bourbon
$34 - $350
Wines
$12 - $70
De Wine Spot Pros & Cons
Pros
1
Curated Selection: Offers a curated selection of whiskey, wine, tequila, and sake, including rare bottles.
2
Concierge Services: Provides concierge services for rare bottles, which can be appealing to collectors.
3
Free Tastings: Hosts free tastings every Friday and Saturday, allowing customers to explore different spirits.
4
Variety of Whiskeys: Carries a diverse range of whiskeys from different regions, including Irish, Canadian, Japanese, and American whiskeys.
5
Personalized Customer Service: Treats customers with a personal touch, both online and in-store.
6
Access to Rare Products: Utilizes industry connections to procure hard-to-find bottles.
7
Community Engagement: Offers free wine and bourbon tastings and supports local charities.
8
Secure Transactions: Ensures secure ordering information through SSL encryption.
CONS
1
Inconsistent Product Delivery: Some customers have reported receiving different batches than what was ordered.
2
Poor Customer Service: There are complaints about the quality of customer service, which can be a significant drawback for customers.
3
Availability Issues: Many products are listed as unavailable or backordered, which may frustrate potential buyers.
De Wine Spot Features and Benefits
Features
Curated Selection
Offers a curated selection of whiskey, wine, tequila, and sake, including rare bottles.
Concierge Service
Provides concierge services for rare bottles, which can be appealing to collectors. Offers a free service to find rare and exclusive bottles for customers.
Free Tastings
Hosts free tastings every Friday and Saturday, allowing customers to explore different spirits.
Variety of Whiskeys
Carries a diverse range of whiskeys from different regions, including Irish, Canadian, Japanese, and American whiskeys.
Payment Options
Includes Bitcoin and PayPal for checkout.
Delivery Services
Provides free store pickups, next-day delivery in parts of Manhattan and Brooklyn, and free shipping on orders over $400.
International Shipping
Ships to multiple countries worldwide.
Customer Communication
Utilizes Mailchimp for automated email services, including thank-you emails and product recommendations.
Personalized Customer Service
Treats customers with a personal touch, both online and in-store.
Access to Rare Products
Utilizes industry connections to procure hard-to-find bottles.
Community Engagement
Offers free wine and bourbon tastings and supports local charities.
Secure Transactions
Ensures secure ordering information through SSL encryption.